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Menu Information
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1. Does Sizzler offer nutritional information for its menu items and where can I obtain it?Sizzler understands that everyone’s dietary needs are different and we recognize the importance of enabling our guests to make informed menu choices. Nutritional information on standard menu items is available under the “Our Food” section of the website or by reviewing the nutritional brochure that can be found in our California restaurants and where it is required by law.
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2. If I have food allergies or other special dietary needs, will I still be able to dine at Sizzler?Sizzler understands that our guests have many different nutritional and dietary needs. We are able to provide nutritional and standard allergen information on all of our core menu items. Visit the “Our Menus” section of the website to review nutritional information on standard menu items. To obtain other allergen-specific menu information, you can send a request to us via our “Contact Us” form.
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3. Do you currently have vegetarian options on your menu?While Sizzler does not currently offer any vegetarian entrees, we do offer our world famous Salad Bar with over 50 fresh items as an excellent choice for vegetarians.
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4. Do you currently offer a gluten-free menu?The term gluten technically refers to a specific complex of proteins that forms when wheat flour is mixed with a liquid and physically manipulated, such as in the kneading of bread. Because Sizzler does not use dedicated prep methods, there is a chance that cross contamination may occur. Therefore, we can not safely offer any-gluten free options.
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5. Do you offer any of your menu items “to go”? What about catering services or for delivery?Currently, all of our menu items are available to go. Please contact your local Sizzler regarding catering services.
Sizzler is excited to offer our Weigh To Go program, available at participating Los Angeles area Sizzler locations. Now you can take as little or as much of the salad bar home. Once you have made your choices from salads to handcrafted soups to signature salads, hot appetizers and desserts, just weigh your food and pay for that amount! To find a participating Sizzler, click here.
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6. Do you have trans-fats in your food?Sizzler continues to work with local government agencies to comply with all requirements regarding trans fats in food. Currently, Sizzler restaurants in California are all trans fat free.
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7. Do you use monosodium glutamate (MSG) in any of your menu items?Some of our menu items do contain MSG. Please refer to our nutritional brochure for more information.
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8. Do you provide recipes for any of your menu items?We appreciate your interest in our menu items, but due to proprietary and confidential reasons, recipes are not available for any menu items.
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9. How do I find prices on specific menu items?Because menu prices can vary by location, please contact your local Sizzler for more information. Use the restaurant locator function on the home page to obtain contact information for your neighborhood Sizzler.
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10. Where are the prices for your menu on your website?Where available, menu pricing for individual Sizzler locations can be found under the Locations page. Simply click on the Download Menu icon. Please note, menu prices and items vary by location, and are subject to change without notice. For the most up to date menu information, please contact your neighborhood Sizzler directly.
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Company Information
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What are Sizzler's core values regarding diversity?At Sizzler we perceive diversity and tolerance as an opportunity to enrich our experiences and to increase our knowledge, understanding, and appreciation of differences. Therefore, Sizzler is committed to supporting an environment which values and cultivates diversity. We strongly believe that companies that embrace diversity incur a more dynamic corporate culture. For us, diversity is grounded in our core values of team spirit. We embrace and respect diversity of our workforce, patrons and the community in which we live, work and service. The same commitment applies to our working environment where we foster an equitable work environment and we strive to attract and retain people who reflect our diverse customer base. We are committed to integrating diversity and inclusion into the core of our business, not only because it makes good business sense, but because it is simply the right thing to do. We stand behind this belief and are committed to supporting and promoting the diversity of our employees and equal opportunity within our company. The company's policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or veteran status. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation and benefits and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.
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1. Where are your headquarters located and how do I contact you?The Sizzler Home Office is located at:
25910 Acero Road, Ste. 350
Mission Viejo, CA 92691
Phone: (949) 273-4497
Our hours are 9:00am to 5:00pm PST
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2. Where can I get a directory of Sizzler restaurants?Sizzler has a convenient restaurant locator function on the home page our website.
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3. What are your restaurant hours of operation?Where available, hours of operation for individual Sizzler locations can be found under the Locations page. Please note, hours are subject to change without notice. For the most up to date hours of operation, please contact your neighborhood Sizzler directly.
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4. Does Sizzler accept reservations?Sizzler does not offer reservations at this time. However, if you are going to be attending Sizzler with a large party, we recommend that you call ahead.
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5. Does Sizzler host celebrations and special occasions?Sizzler is happy to assist you with planning a special event in our restaurant. In fact, some Sizzler locations have private banquet rooms available. Where available, banquet room availability can be found under the Locations page. To book the banquet room at your local Sizzler, please contact the restaurant directly.
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6. How do I apply for a job?It is easy to apply for a job at Sizzler. Simply click on the Careers link at the top of the page, and complete an online application. Only applications are not accepted at all locations, so you may need to contact your neighborhood Sizzler directly to fill out an application in person.
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7. How do I become a vendor for Sizzler?If you would like to become a vendor for Sizzler, then please submit your proposal to:
Sizzler USA
Attention: Purchasing Department
25910 Acero Road, Ste. 350
Mission Viejo, CA 92691
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8. Can I obtain coupons from your website or through the mail?A majority of our restaurants are owned by independent franchisees and available coupons and discounts will vary by location. Sizzler does, however, offer an eClub that will periodically send out coupons and discounts to its members. Register for our eClub program on the home page and you’ll receive a special Welcome Reward simply for signing up.
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9. How do I apply for franchise opportunities?If you are interested in applying for a franchise opportunity, simply click on the Franchising tab on the top of the page, and select Inquiries.
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Donations & Sponsorships
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1. How do I request a donation or sponsorship?We appreciate your interest in having Sizzler involved in your fundraising efforts. All requests for funding and in-kind gifts, such as gift cards, must be submitted in writing on your organization’s letterhead to your neighborhood Sizzler restaurant. If the request is regarding a specific event, please remember to include the event information as well as a contact name and phone number. Use the restaurant locator function on the home page to obtain contact information for your neighborhood Sizzler.
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Sizzler E Club
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1. How can I sign up for your E Club?Simply enter your email address at the top of the home page under Join the E Club, and click Go. You’ll receive a special Welcome Reward simply for signing up.
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2. How can I update my information if I am already a member?At the bottom of any mailings you receive, there will be a link to update your information. If you would like to contact someone for help, you can send an email to sizzlereclubsupport@fishbowl.com.
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3. I’m having a problem accessing or using my existing account, how can I have the problem fixed?To let us know about a problem with your E Club account, please emai: sizzlereclubsupport@fishbowl.com.
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4. I don’t think I’m receiving emails from your E Club. What’s the problem?It is possible that your email system is blocking messages from Sizzler’s E Club. To ensure that our emails are delivered to your inbox, please add eclub@sizzler.fbmta.com to your address book or safe sender list.
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Gift Cards
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1. Where can I use my Sizzler Gift Card?Sizzler Gift Cards can be used at any participating Sizzler location in the United States. To find a participating location near you, please click here.
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2. In what amounts are Sizzler Gift Cards available?If purchased at a participating Sizzler location, Sizzler Gift Cards are available in any denomination between $10 and $100. If purchasing online, Sizzler Gift Cards are available in $25, $50, $75 and $100 increments.
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3. What happens if my Sizzler Gift Card is lost or stolen?Please safeguard your card like cash, as Sizzler is not responsible for unauthorized use. We suggest you make a copy of the Card showing the 19-digit number, and save your receipt as we cannot replace the remaining value on a lost, stolen or damaged Card unless you can provide those records. Please e-mail sizzlergc@sizzlerusa.com. Be sure to include your full name, contact information, gift card number, purchase date and purchase location.
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4. Do Sizzler Gift Cards expire?Our gift cards never expire.
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5. Does Sizzler charge a monthly service fee for unused balances left on my Sizzler Gift Card?To cover administrative costs, a $2.00 per month dormant account fee will be deducted from your account balance after 24 months of non-use, except for Cards purchased in California or where prohibited by law.
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6. How do I check the balance on my Sizzler Gift Card?You can verify the balance by going to any of our participating Sizzler restaurants, visiting sizzler.com or by calling our toll free number 1-800-309-9863.
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7. Can I reload my Sizzler Gift Card?The Sizzler Gift Card cannot be reloaded.
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8. What happens if my Sizzler Gift Card is not functioning properly?If your Sizzler Gift Card is not functioning properly, please call our toll fee number 1-800-309-9863 or email sizzlergc@sizzlerusa.com. Be sure to include your full name, contact information, gift card number, purchase date and purchase location.
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9. Can I return a Sizzler Gift Card?No, your Sizzler Gift Card cannot be redeemed for cash or credit, except as required by law.
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10. Are Sizzler Gift Cards accepted at your International locations?Our International locations do not accept Sizzler Gift Cards purchased within the United States at this time.
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11. What are shipping costs and when will my Sizzler Gift Card arrive?

- All orders placed after 12:00PM (Pacific Standard Time), Monday through Friday, will be processed and shipped the next business day.
- Orders received after 12:00PM (Pacific Standard Time) Friday will be shipped on Monday.
- Gift cards sent via Federal Express can only be sent to a physical street address. Federal Express will not deliver to a P.O. Box. If sending via USPS Standard Mail, Gift cards can be sent to either a physical street address or a recognizable post office box.
- USPS Standard Mail is not available for gift card purchases over $50.
- A signature is required for the gift card to be delivered to a place of business. FedEx will make three attempts to deliver the package.
- Delivery will depend upon the option you choose.
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12. Do you deliver on Saturday or Sunday?No, at this time we do not deliver on Saturday or Sunday. However, if the gift card is shipping via USPS there is a possibility of it arriving on a Saturday.
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13. Do you deliver outside of the United States?No, at this time we do not deliver outside of the United States. We also do not deliver to Puerto Rico or Hawaii.
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14. Can I place an order for delivery to Canada?No, we do not deliver to Canadian addresses. At this time, we do not have any Sizzler restaurants located in Canada.
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15. Can I place an order for delivery in the United States if I live in Canada?No, currently we can not accept international forms of payment for online orders.
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16. Can you deliver to Hawaii and Puerto Rico?No, at this time we do not deliver to Hawaii or Puerto Rico.
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17. Can you deliver to a P.O. Box?Federal Express does not ship to P.O. Boxes, however, USPS Standard Mail does. If you need delivery to a P.O. Box, please choose USPS Standard Mail.
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18. Can you deliver to APO addresses?At this time we cannot deliver gift cards to APO addresses.
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19. Can I place an order if I have an APO address?At this time we cannot accept an online order if the billing address is that of an APO.
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20. What if I use USPS Standard Mail and my order takes too long or never shows up?Orders not delivered in 14 business days will be replaced. The original Sizzler Gift Card will be deactivated and marked as stolen and a new card will be issued. We recommend that you plan for USPS Standard Mail service to take 7-14 business days. Orders are usually received within that time. If you suspect that there is a problem with your order, please send an email to sizzlergc@custcon.com.
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21. Last time I placed an order with USPS Standard Mail and received it in 3 days, but this time itUSPS Standard Mail service is reliant on the distance the order has to travel and mail volume. During peak mail times, service may take longer than usual.
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22. Will I get confirmation of my order?Yes, after your order is placed you will be emailed a confirmation that will include the details of your order.
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23. Can I order a Sizzler Gift Card online and pick it up at my local restaurant?At this time you are not able to pick up your online orders at our restaurants. When ordering online, Sizzler Gift Cards will be shipped directly to the address you provide.
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24. Who should I contact if I want to make a bulk Sizzler Gift Card purchase?To purchase more than 10 Sizzler Gift Cards at a time, please contact the Sizzler USA home office at (310) 846-8750, or email sizzlergc@sizzlerusa.com. and include your full name and contact information.
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25. Is it safe to give my credit card information online?Keeping your information secure is a top priority for us. When you place your order through our website, you will transmit your order information, including credit card number, to our secure server. You will know it is secure when the lock appears in the bottom right hand corner of your screen.
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26. Will you sell my information to other companies?We are just as concerned about ensuring your safety as you are. Sizzler will not trade, rent or sell your personal information. We will also never share your credit card number, email address, or other personal information.
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27. Who can I contact if I have questions or problems with my Gift Card order?If you have any question or encounter any problems during the online ordering process, please submit an email to sizzlergc@custcon.com.
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Healthy Dining
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1. Do you offer healthy menu items, or items for people on a diet?Sizzler has a number of items that meet Healthy Dining’s nutritional criteria, as featured on HealthyDiningFinder.com. Items marked with ♥ on the Menu pages meet Healthy Dining’s nutritional criteria. For more information, please visit HealthyDiningFinder.com. In addition to entrée items, Sizzler’s world famous Salad Bar is always a great choice for those looking for a healthy alternative.
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Senior Menu
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1. Do you offer a Senior Menu?Yes, Sizzler offers an Honored Guest® menu for our seniors. The Honored Guest® age qualification varies by location, so please contact your local Sizzler for more information on Honored Guest® age qualification and product offerings. Use the restaurant locator function on the home page to obtain contact information for your neighborhood Sizzler.
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